Help Resources

FOR ACCESS AND TECHNICAL QUESTIONS

Help Desk: (530) 754-2500
Email: PPS Data Warehouse Support Staff
Data Warehouse FAQ: Frequently-Asked PPS DW Questions
Decision Support FAQ: Frequently-Asked PPS DS Questions

A joint Help Desk has been set up to support the PPS Decision Support system and the Student Information System (SIS) system (aka Banner). When you call the Help Desk, request to speak with the PPS Decision Support team. Any specific question concerning the data, the representatives in the central administrative offices are still the best resource for answering your data-related questions.

FOR USERCODE AND PASSWORD QUESTIONS

If you are requesting new access or to terminate access to PPS or the PPS Decision Support, submit an application. If you require your PPS password to be reset, complete the request form..

FOR DATA-RELATED QUESTIONS

The campus administrative offices are the best resource for answering questions regarding details about the payroll, personnel and expense data.

    Staff Personnel MaryAnn Beall (530) 752-6883
Elizabeth Ehnat (530) 752-1771
Kim Osmonson (530) 752-6991
    Academic Personnel Office of the Provost (530) 752-2070
    Payroll Information Payroll Office (530) 757-8550
Payroll Help Desk (530) 752-7750
    Staffing/Provision Nancy Wilson (530) 752-5070

DATABASE-RELATED QUESTIONS

paysys-support@ucdavis.edu The listserv to reach the PPS Decision Support staff working on the PPS Decision Support system.
ppsdw-users@ucdavis.edu The listserv for all current PPS DS and PPS Data Warehouse users for sharing questions, ideas and concerns. Questions sent to this list will also be responded to by the PPS Decision Support staff working on the project. This is also the list that we will send any system announcements to.
Staffing List/Provision Any questions pertaining to Staffing or Provision should be addressed to the Office of Resource Management and Planning (ORMP). Contact Nancy Wilson at (530) 752-5070.
Send comments to: PPS DS Support Team

Last Updated: September 1, 2005